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Image by Marco Meyer

Dream now,
Travel later.

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We created an interactive Pin Extension that let users design their dream vacation during lockdown, generating personalized travel boards saved to their profiles, which we reactivated once borders reopened.

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​🛠 Product Problem

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Pinterest’s standard Pin format offered no way to guide users through a personalized, goal-oriented experience,limiting engagement depth and preventing travel partners from activating real behavior.

💬 Campaign Problem

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When COVID-19 brought travel to a standstill, Pinterest risked becoming a place of passive longing rather than active inspiration, especially for brands in the tourism space.​

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At the center was a bespoke Pin Extension, Pinterest’s interactive format that allowed us to build a lightweight product layer inside the platform. Users could design their ideal Swiss vacation by clicking through curated prompts.

 

Based on their selections, we dynamically generated native Pinterest boards, pre-filled with personalized ideas and saved to their profiles—seeding a behavior Pinterest was already known for: saving dreams for later.

When travel resumed months later, we closed the behavioral loop: we re-engaged the original participants with a nudge to revisit their saved boards and act on their travel dreams.

 

This two-phase interaction, from dreaming to doing, was a unique expression of Pinterest’s product purpose.

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These boards did more than personalize the experience—they became organic content engines. We repurposed the most inspiring user-generated boards into public inspiration streams, reaching even those who hadn’t engaged with the original tool.

 

When travel resumed months later, we closed the behavioral loop: we re-engaged the original participants with a nudge to revisit their saved boards and act on their travel dreams. This two-phase interaction—from dreaming to doing—was a unique expression of Pinterest’s product purpose.

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What made this project groundbreaking was not just the UX, but the business model behind it. We co-developed the experience using advertiser funding, effectively turning media budget into product investment. It was the first time at Pinterest Europe that:

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  • An advertiser-funded product integration was built from scratch

  • The custom Pin Extension format became a repeatable template

  • The success of this pilot enabled us to scale the format across EMEA, unlocking a new commercial and creative model for future partners

  •  80% completion rate on the interactive Pin Extension

  •  31.5 seconds avg. time spent, significantly above benchmark

  •  +18% board generation rate vs. all previous Pin Extension campaigns

  •  1000+ personalized boards created, many reused as public inspiration

  • Campaign ran across 5 key markets with interest- and keyword-based targeting

  •  Featured in international press as a model for engaging brand storytelling in a lockdown worl

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